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How funeize Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This page explains exactly what funeize collects when you create an account, make a deposit via PayPal or Venmo, or browse the lobby — and what we do with it.

Data collected only as neededPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataUS-based account security standardsContact us anytime to review your info
funeize How funeize Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

Have a question about your data, want to request a copy of what we hold, or need to flag a concern? Our account support team handles privacy requests directly — no automated runaround. Reach out through any of the channels below and we will respond with the specific information tied to your account.

Live Chat Start a live chat session from your account dashboard. Privacy requests submitted this way are logged with a reference number you can track.
Email Support Send your data request or privacy concern to our support address. Include your registered email so we can locate your account records quickly.
Account Settings Some data preferences — like marketing communication opt-outs — can be managed directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply consistent security and data-management standards across every account on the platform. Whether your account was funded through Venmo or a Play+ prepaid card, the same protections apply. Below are the four core areas that define how we handle your information day to day.

Encryption and Account Security Your login credentials and payment details are encrypted in transit and at rest. We use multi-factor authentication steps during account access to reduce unauthorized entry attempts.
Cookie and Tracking Use We use cookies to keep your session active and to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time without losing account access.
Data Retention and Deletion Account data is retained for as long as your account is active or as required under applicable law. Once you close your account, we follow a defined deletion schedule for personal information we no longer need.
Your Right to Request Access You can request a copy of the personal data we hold on your account at any time. Submit your request via live chat or email and we will provide the information within the timeframe required by applicable law.

Common Questions About Your Data on funeize

These are the questions we hear most often about how your personal information is used, stored, and managed. If your question is not here, our support team can address it directly through live chat or email.

We collect your name, email, date of birth, and payment information tied to methods like PayPal or Venmo. Identity verification documents may also be required depending on your state and account activity level.

We do not sell your data. We share it only with service providers who help us operate the platform — such as identity verification services and payment processors like PayPal and Play+ — under strict data-use agreements.

Open a live chat session or email our support team with your registered account email. We will pull together the personal information linked to your account and send it within the timeframe required by applicable law.

Yes. Submit a deletion request through live chat or email. We will remove personal data we are no longer required to hold. Some records may be retained under legal or compliance obligations tied to your account history.

Cookies keep your session active and help us understand lobby navigation. You can manage or clear cookies through your browser or device settings at any time; your account login and wallet details are not stored in cookies.

Our policy covers the transaction data we receive and store when you deposit or withdraw via PayPal, Venmo, or Play+. Each payment provider also has its own privacy policy that governs data on their end.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.