How Our Legal Framework Works for You
When you create an account with us, you enter into a binding agreement that covers how we collect, store and use your personal data, how your account wallet operates, and what actions may result in account suspension. Identity verification is required before any withdrawal is processed
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— you will be asked to upload a government-issued ID and confirm ownership of your payment method, whether that is PayPal, Venmo or a Play+ prepaid card. We retain transaction records as required by applicable law, which may vary by state. If you are in New
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York or Charlotte, the same identity and data-retention rules apply regardless of which payment rail you use. Our terms also cover how disputes are escalated, what arbitration clauses apply and under which state's law any claim is governed. Changes to these terms are communicated via the
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email address on your account before they take effect. We do not share your payment details — including PayPal account information or Venmo handles — with third parties outside of those required to process your transaction. You have the right to request a copy of the
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data we hold on you at any time by contacting our support team.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.